Impartiality means that the chaplain does not operate on behalf of an employer but in the interest of all. Similarly, consideration is given to the welfare of everyone, at all levels, regardless of status or seniority. Confidentiality covers anything that may be seen or heard in workplaces including personal details and anything to do with the operation of an organisation.
Visits to workplaces are always planned in consultation with managers and last as long as convenient. We are acutely aware that the function or profitability of an organisation must not be hindered in any way; in fact the added support of a regular visit will contribute to the welfare of the staff, the most valuable asset in any enterprise.