Chaplains are drawn from local churches and serve a workplace or community organisation by visiting (usually) weekly with the purpose of offering friendly and spiritual care to all. A chaplain’s main aim is to listen and take an interest in the people they meet and provide comfort and compassion as appropriate. Over a period a chaplain will get to know and to be known and accepted as a caring friend.

Impartiality means that the chaplain does not operate on behalf of an employer but in the interest of all. Similarly, consideration is given to the welfare of everyone, at all levels, regardless of status or seniority. Confidentiality covers anything that may be seen or heard in workplaces including personal details and anything to do with the operation of an organisation.   

Visits to workplaces are always planned in consultation with managers and last as long as appropriate. We are acutely aware that the function or profitability of an organisation must not be hindered in any way; in fact the added support of a regular visit will usually contribute to the welfare of the staff, the most valuable asset in any enterprise.